Course Content
INTRODUCTION
This chapter answers the following questions: What kinds of education services are offered in destination countries? What information does the student counsellor need to understand a destination country? What advice are students likely to want about a destination country? What are the main destination countries?
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Education Markets in Destination Countries
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Understanding a Country
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Test of Knowledge Progress
00:03:00
DESTINATION COUNTRIES
The following countries are covered in this chapter: US Canada UK Ireland Germany Switzerland Netherland - Holland France Spain Italy Malta Australia New Zealand China Japan Malaysia Singapore
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The United States of America
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Canada
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Test of Knowledge Progress - Canada
00:03:00
United Kingdom
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Test of Knowledge Progress - United Kingdom
00:03:00
Ireland
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Test of Knowledge Progress - Ireland
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Germany
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Switzerland
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Netherlands
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France
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Spain
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Italy
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Malta
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Australia
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New Zealand
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China
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Japan
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Malaysia
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Singapore
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EDUCATION SYSTEMS
This chapter summarizes the following questions: How is the education system structured in destination countries? What types of educational institutions are there and how do they fit in the education system? What types of qualifications can a student gain from these educational institutions? What is the regulatory framework for qualifications, and how does it work? Where do international students enter and leave the education system?
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Overview of Educations System
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Structure
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Qualifications Framework
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Study Planning
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Test of Knowledge Progress - Education System
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REGULATORY SYSTEMS, VISAS AND LEGAL REQUIREMNTS
International education in a destination country is most likely controlled by legislation and associated regulations at national and state/regional levels. This lesson examines common laws and regulations relating to international education and outlines how they operate. Focus Questions How are the regulatory systems structured in destination countries? How do the regulatory systems affect the different types of educational institution? How do the regulatory systems affect the student counsellor?
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Regulatory Systems
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Government Laws and Regulations
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Industry Self-Regulation
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Types of Laws
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Legal Requirements
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Legal Requirements of Education Providers
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Agent Contracts and Accountability
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Consumer Protection
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Student Visas
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Migration Regulations
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Student Visas
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Enrolment and Visa Applications
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Prerequisites
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INTERNATIONAL EDUCATION STAKEHOLDERS
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Overview
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Education Institutions
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Communication with Education Institutions
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STUDENT CLIENTS MANAGEMENT
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Student Client Management
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Recruitment and Enrolment
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After Departure
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STUDENT CARE ISSUES
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Overview
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People
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Student Care Programmes
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Cultural Awareness
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STUDENT DOCUMENTS
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Overview
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Dealing with Student Documents
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Working Effectively
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Technology
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Customer Service
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Work Practices
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MARKETING INFORMATION AND ETHICS
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Marketing Information
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Sources of Information
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Using the Information
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Ethics
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Principles
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Issues
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CISA- Certified International Student Advisor
About Lesson

Enrolment and Visa Applications

The student counsellor needs to be aware of enrolment and visa application procedures and time frames in destination countries, and their effect on international students’ study planning.

Enrolment Applications

Before applying for a student visa, international students must enrol in an approved education institution in the destination country. The student counsellor may need to spend some time with prospective students in planning study and selecting a suitable course and education institution. Study planning is discussed in A2.3 Study Planning.

Preparation

Once students have selected a course, the student counsellor may then need to assist them to:

  • Check that they meet the course entry requirements
  • Assemble the information for their enrolment application
  • Gather supporting documentation.
Lodgement

Next, the student counsellor should assist students to prepare and lodge their enrolment application. Enrolment applications may be paper-based or web-based. In either case, the student counsellor must ensure that students:

  • Use the proper enrolment application forms
  • Fill in all fields fully and correctly
  • Attach supporting documentation appropriately
  • Submit the application correctly
  • Pay any deposits, fees, or charges into the correct accounts.
Processing

The student counsellor should be aware of how long the selected education institution takes to process enrolment applications. In some cases, he/she may be able to liaise with the educational institution to track the progress of the application. (However, be aware that enquiring about progress may slow down the processing.) If the application is not processed in a reasonable amount of time, the student counsellor should:

  • Follow up any delays in processing the application
  • Assist the student in supplying any extra information which is requested.
Acceptance

When an enrolment application is accepted by an educational institution, it is usually provisional until a student visa is issued. The student counsellor should make sure that the education institution:

  • Supplies the correct enrolment acceptance documentation for the student visa application
  • Notifies the destination country’s immigration authorities if required to do so.

Visa Applications

Once their enrolment has been accepted by an educational institution, international students must apply for a student visa. The student counsellor should assist students in preparing and monitoring their student visa applications, similar to the help he/she provided with their enrolment applications. Much of the information and supporting documentation gathered for the enrolment application is also used in the visa application.

Preparation

Once students have enrolled in a course, the student counsellor may need to assist them to:

  • Check that they meet the student visa requirements
  • Assemble the information for their visa application
  • Gather supporting documentation.
Lodgement

Whether the student visa application is paper-based or web-based, the student counsellor can assist students in its lodgement. In particular, he/she should ensure that students:

  • Use the proper student visa application forms
  • Fill in all fields fully and correctly, in particular:
  • Personal information
  • Information about character and health
  • Information about financial means
  • Information about academic and language ability
  • Attach supporting documentation appropriately
  • Proof of enrolment in an approved course
  • Proof of adequate health coverage
  • Submit the application correctly
  • Pay the application fee into the correct account
  • Provide a valid passport
Processing

Processing of student visa applications may take some time, depending on the procedures of the destination country’s immigration authorities. If the application is not processed in a reasonable amount of time, the student counsellor should:

  • Follow up any delays in processing the application
  • Assist the student in supplying any extra information which is requested.
Acceptance

When the student visa is issued, the student counsellor should check that the immigration authority has:

  • Issued the correct student visa, with the correct passport stamp and entry documentation
  • Notified the education institution if required to do so

Time Frames

The time frame from a student’s selecting a course to the student visa being issued can be considerable in some destination countries and for some student visa types. In other cases, this time frame can be quite quick, for example where the applications are simple and the processing is routine.

The student counsellor needs to know the likely processing time frames for the different types of courses and student visas which may be encountered in destination countries. He/she should advise prospective students of these time frames, and they should be taken into account when students are planning to study and selecting courses. The student counsellor needs to also factor in sufficient time before the course start date for:

  • Recruitment advice and course selection
  • Enrolment preparation and processing
  • Student visa preparation and processing
  • Travel
  • Orientation and settling in

Extension Questions: For each relevant destination country:

  • How are enrolment applications processed?
  • How are visa applications processed?
  • What conditions apply to them?
  • How does this affect students?
  • How does it affect the student counsellor?
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